QS/1 INSIGHT - April 2018

SWEEPING President’s Letter A s you have probably heard, I assumed the presidency of QS/1 in February when Saul Factor was called to lead the Smith Drug Company, another business unit of the J M Smith Corporation. As a result of this change, I now serve in a dual role of president of both QS/1 and Integra® LTC Solutions. Prior to this transition, Saul and I had worked very closely together on the transition of QS/1’s LTC software, PrimeCare®, to Integra and have built a solid foundation of collaboration. We share a belief in doing whatever is necessary to provide you with the best products, services and support in the industry. As a life-long technologist, my focus leading QS/1 will be continuing the legacy of J M Smith’s founders by emphasizing the foundation of our company – a balance of high-tech and high-touch. I plan on accomplishing this based on the principle of servant leadership, and it is in this context that I accepted this expanded role. Looking forward, you can expect QS/1 to dramatically increase our investment in new and cutting-edge technologies along with substantial improvements to our service offerings. My vision is to continue what Saul began eight months ago, to lead QS/1 in a positive direction of fostering innovation while serving customers. On a side note, if you haven’t heard, the QS/1 Customer Conference is quickly approaching and is definitely timely as I settle into my new role. I’d love to meet each of you at the conference, so please make plans to join us in New Orleans in May. Moving forward, QS/1 is in the yes business. We will strive to improve your experiences in ways that will directly enhance your business. We will be honest, and will listen and respond to your needs in a timely manner. Sincerely, Kevin splits his time between Anacortes, WA, and Spartanburg, SC, with his wife and two adult sons. He holds degrees in mathematics, computer science, operations research and engineering management from Stanford University. In his free time, he is an avid mountain biker, swimmer and competitive sailor. “ The QS/1 Customer Conference is quickly approaching and is definitely timely as I settle into my new role. I’d love to meet each of you at the conference, so please make plans to join us in New Orleans in May. ”

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