QS/1 INSIGHT - April 2018

Quick Clicks & Tips 4
Industry News 6
Sweeping Changes Proposed for Medicare Part D 10
Gatekeepers to Customer Care: Pharmacy Technicians in Expanded Roles 12
2018 Trends and Topics 14
Feature: Add Some Muscle to Your Pharmacy Business 16
Pump Up Your Software for Peak Perfomance 17
Assess Your Assets: Does Your Hardware Work For You? 20
Get Back in the Game: Catastrophic Protection from Weather, Fire, Ransomware 22
You Won't Find Conley's Pharmacies Benched After a Disaster 23
More than Just Dispensing: There's a Service for That 24
Communication + Branding = Connecting With Customers 26
Product Updates 28
POS Service Pack 19.1.25 28
NRx Service Pack 19.1.25 29
PrimeCare Service Pack 19.1.25 29
SharpRx Service Packs 17.11, 17.12, 18.1 30
Customer Spotlight: ElderCare Pharmacy 33
QS/1 Customer Conference 35

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