Services Directory

340B Programs

The following vendors provide solutions for 340B program compliance, inventory management, procurement and drug-pricing management. To activate a service, contact the vendors directly.

Adherence Programs

Medication adherence programs are used by pharmacists to help patients optimize their medication regimens to achieve better health outcomes.

Billing Services

These services provide the ability for the pharmacy to submit and manage Medicare and Medicaid Durable Medical Equipment (DME) claims using the pharmacy's existing QS/1 system.

Business Intelligence

Business intelligence programs offer data sources, reports, analytics and dashboards to assist with the business management side of pharmacy. These tools provide financial performance numbers, store information, market information and product information.

Clinical Database Updates

Clinical database updates provide current information needed for interaction, allergy, drug-dosage warnings and other patient safety screenings during the prescription process.

Disaster Relief Services

These services ensure the uninterrupted supply of medications during events that may impact public health. A secure back-up service ensures data is safely stored and can be restored in the event a disaster or hardware failure.

Eligibility Checking: Commercial and Part D

These programs provide tools to assist pharmacies in determining patient eligibility and coverage.


e-Prescribing offers electronic communication between prescribers and pharmacies to generate, transmit and fill prescriptions.

Hardware Maintenance

QS/1’s Hardware Maintenance Agreements reduce downtime in the event of an equipment failure. There are three types of maintenance: On-Site Maintenance, Mail-In Maintenance and Phone-In Maintenance. To enroll, contact QS/1’s Hardware department at 800.845.7558, ext. 1302.

HME Database Updates

This QS/1 service provides updates that will keep your fee schedules and diagnosis codes current.

Immunization Reporting

This service offers electronic immunization reporting to local or state Immunization Information Systems (IIS).

Inventory Management

These programs help pharmacies manage inventory, which is usually their largest asset. Services include help in deciding how much inventory to keep on hand, integrating supply chains and handling expired inventory more efficiently.

Legal and Regulatory

These programs assist pharmacies in navigating federal and state requirements in several different areas.

Medicare Plan Comparison

Medicare plan comparison tools can save pharmacies time and enhance customer service by quickly providing plan options that best fit their patient's needs.

Medication History

Medication history services provide a complete and accurate history of a patient's medications for physicians and caregivers.


Available for patients or can be used internally by pharmacies. Pharmacies can leverage refill reminders to increase adherence and sales or send direct messages to pharmacy staff with reminders and announcements. Messages can be sent with product information, educational information or internal items.

Mobile Applications

Mobile applications have many uses for pharmacy; one of the most popular benefits is the convenience for customers to refill their prescriptions quickly and easily.

Patient Care Coordination

Patient care coordination includes organizing activities, sharing information among all healthcare providers and considering patients' needs and preferences to achieve safe, appropriate and effective care. Pharmacists assist with making treatment recommendations and provide follow-up care to improve patient health outcomes while providing cost savings and increasing patient satisfaction.

Patient Education

Patient education services seek to engage patients and help them understand how to take their medications safely with easy-to-understand information.

Pharmacy Networks

These networks allow independent pharmacies the power of group negotiations in third-party contracts, reimbursement rates, manufacturer rebates and other behind-the-scenes services. It offers the purchasing power of a chain by giving independent pharmacies the ability to stay competitive in the marketplace.

Pre- and Post-Edits

Provides prescription-editing services to reduce third-party rejections and maximize reimbursements. The edits evaluate prescription claims for omissions, errors and compliance with industry standards and metrics.

Prescription Synchronization

Prescription synchronization is the process of shifting medications to a synchronized, easy-to-comply-with refill program that allows patients to pick up their prescriptions once a month rather than in multiple trips.

Price Updates

Price updates provide the up-to-date information required to maintain competitive pricing in your systems.

Prior Authorization (PA)

Assists pharmacies with requesting authorizations (PA) from physicians.

Rebate Programs

Rebate programs offer monetary reimbursements in exchange for data. With consent, information from the PowerLine™ claims switch is shared with one or more vendors and reimbursements can be issued via check, direct deposit, or PowerLine credit.

Reconciliation Services

Reconciliation services help manage money that has been paid and unpaid to a pharmacy and provides reports to assist in recouping money owed. The vendors also provide 835 files that can be loaded directly into QS/1’s systems and used to run transaction-level reports to review payment information.

Refill and Website Services

These programs streamline the prescription refill-request process. Options include web requests, requests via smartphones and reminders from the pharmacy via text, email or IVR call out.

Specialty Pharmacy

Specialty pharmacy services provide specific, often expensive, medication therapy for patients with complex diseases.

Translation Assistance

These programs provide quick and accurate prescription translation services for patients with limited English proficiency (LEP).